My floor looks terrible! First of all, the installation they promised when Wesley came out was, apparently, not possible so I had to pay more to have tile removed. Also, they ignored instructions from the flooring manufacturers (I sent it ahead of time and they confirmed receipt) to get the bamboo floor acclimated to the new environment. Now, my floor has gaps and buckles in places. BR would not come fix it. They blamed everyone from the flooring manufacturer to the cabinet installers (actually said the cabinet installers nailed the cabinets to the floor but I watched that install and they did not. Plus, they were Ikea cabinets so nailing them to the floor would split them). I also discovered that I needed to pay extra for shoe moulding. Very disappointed in this company and I'm not sure where the good reviews are coming from. The cost noted below was the install only. The flooring was purchased separately. Total cost for entire project was about $10k.