Winter Hill was an incredible partner to have for our first renovation project. We had our kitchen fully gutted and remodeled, the floors sanded and restained, an internal wall removed, and painting and base boards in the entire first floor. From the beginning it was clear that Winter Hill was different from other contractors we had visit our home and give us quotes. Tiago was extremely thoughtful, friendly and full of great ideas. Where other contractors said no you can't do that, Tiago would say you can't do that, but offer another solution that got us what we needed. Our site director, Gustavo, and the 3 staff on staff on site were all friendly, great at communcating with us about progress, and hard working. As were the electrician and plumber they worked with. The quality of the work is fantastic, and they were very flexible with all of the personal touches we wanted to make. Timeline: The project started right on the day we scheduled with no delays, and ended after 5 weeks when they said 4-6 weeks and that was even with us adding on a few additional things mid-project. The time between when we first reached out and the start of the project was about 6 weeks, which was longer than we expected, but they were by far the fastest at getting us a quote and setting up a date once we accepted the quote. Finances: The amount we were quoted was substantially lower than other offers and there were no hidden costs. We paid what we were quoted plus the additional work we asked them to do mid-project. Responsiveness: On a few occasions we had to wait about 48 hours before hearing back from them but my sense they were both just very busy! Every other time they were great about connecting with us, but this was a small thing compared to all the other GREAT things about Winter Hill. We highly recommend Winter Hill to all of our friends and will be hiring them for any additional work we decide to take on.