It's always in the middle of the summer when your air conditioner breaks down, the time of year when you need it most. I'm originally from Minnesota where we never had to use our air conditioner, so this weather seems crazy hot to me. We work on a farm and sweat through our shirts through the entire day. You have to have an air conditioner during the hot and humid summers of Kentucky. We gave Butch a call and he came out right away. As it turns out a widget was broken and he happened to have one on him! He just replaced the widget and the air conditioner was working again within twenty minutes! The air conditioner has been working great since then and if it breaks down again this summer, he will be the first one I call.