I would recommend Accurate Industries for anyone who has problems with a residential steam shower. Mine hadn't worked for several years so I did not know whether the issue was with the generator itself or with my plumbing. I probably called a dozen plumbers before contacting Accurate, and all of them nearly hung up on me once they heard the words "steam shower." Accurate specializes in steam showers and saunas, so it was a relief to finally find a company that was not only willing to take the job, but really knew what they were talking about. Scheduling an appointment with Kyle in their Chicago office was very easy, and the technician, Marc, knew what was wrong with my generator right away. He verified with the manufacturer that my generator was still under warranty and found the most economical option for getting my problem fixed. Kyle also directly followed up with me about 1 week after my appointment to make sure I did not have any further questions. I did not have any further work performed by Accurate, so I can't assess the quality of their repairs, but I was impressed with their knowledge and customer service.