Taylor did a great job. My only complaint was that they initially replaced my Wi-Fi capable thermostat with one that was not Wi-Fi enabled. When they came back to do the duct cleaning, they fixed the problem, but pointed out that my thermostat isn't compatible with a two stage heating system. I wish we had discussed this up front, as I would have purchased a thermostat in advance to have them install. Aside from the thermostat problem, the work was done professionally, they cleaned up and were very courteous.