I would say he was the best plumber I've had come work on my house. He knows his profession and knows how to do his job. He not only fixed my initial request, but made suggestions or pointed out problems that I had been living with not knowing that they could be improved. Other plumbers just did what I requested or lately didn't do anything such as refusing to touch my broken bathtub drain lever saying they didn't want to mess with it. When I pointed out my non-working bathtub drain lever he immediately unscrewed it and pulled out the mechanism and showed me why it wouldn't work. He got a replacement part and now I no longer have to manually hold down the lever to get my bathtub to drain which I had been doing for a year because the last plumber refused to touch it and I figured the plumbing was too old to fix. When I had him replace a shut off valve to an outside spigot, he told me he could reroute the plumbing line so I wouldn't have to go into my crawlspace to turn on or turn off the water which I absolutely hated to do. The other plumber who had replaced the shut off valve years ago, never made that suggestion. Instead he just replaced the lever. Now I no longer have to crawl into the crawl space of my house to get to the lever. It is now positioned right next to the door of the crawlspace. You can't imagine my relief in not going into that spooky crawlspace! I found him easy to work with and I liked his sense of humor and will call him again with any future plumbing problems.