We chose Above All Contracting because of their great Angie's List reviews - we've only completed smaller remodel projects in the past and had no understanding of who to work with in Spokane. (moved here a few years ago. We just purchased a home and had 3 months to finish the remodel before we were to move in. The home was a tradition 1969 house with out dated tiny bathrooms, seemed dark, and had tons of dated wall paper... it also had some aspects that weren't up to code and needed to be fixed. With all the different project needs, we were looking for someone who could handle all the projects - giving us ONE person to work with vs having to work with 3 or 4. Steven and his brother Paul were quickly able to meet with us - they did a thorough walk through of the home and project. What we really appreciated is that we were able to point out problems we needed help figuring out how to solve (we knew what we didn't like, but had limited ideas on how to get the best solution), - they were full of creative ideas on how to address the needs and very sensitive to costs. For example - the bathrooms in our new house are small - and Steven helped us design bathrooms that incorporated glassed-in showers/glassed tub doors, removed the soffits to open the room and knocked out the shower walls and changed to glass- this really opened up the space and now the rooms actually feel kinda big - he had hand crafted bathroom vanities made that look great and were very affordable, and helped us pick out granite counters. We were new to tile work and had no idea how to get the great looks you see in magazines - he helped shape our ideas into really great looking results. Even when our ideas weren't too well thought through he and Paul were patient and helped us think through what we were really going for. My husband and I joked that Steven was 1/2 interior designer consultant, 1/2 contractor and 1/2 craftsman (yes, that's 1.5... which is part of the joke) - all of those skills wrapped into one worked well for us - we needed a lot of hand holding at the time since we had little idea how to pull together what we were hoping for. Also, what we really appreciated was how they manged issues when they discovered a problem - for example, when they were installing the carpet, they discovered that the carpet we purchased was poorly made - the back glue was not done correctly and it would have resulted in our carpet stretching and coming loose in a few years ...long after the remodel. - this is very bad! Instead of just installing it, and letting us deal with the issue 1-2 years from now - they stopped the work and helped us deal with the spokane store who sold us the carpet - thank goodness we were able to get the carpet replaced for free and the junk carpet hauled away - they saved us a tone of "pain" down the road. It slowed the project down by a few days but it was the right thing to do and they not only did it, but helped us get resolution from the retailer when they didn't really need to get involved. We appreciated that the ideas they brought were sensitive to costs - they had several creative ideas through out the projects and we incorporated most of them. In general - we were only one-two weeks beyond our targeted completion date (for a 2.5 month project that's not bad), and less than 10% above our budget. The minor timing delay was fine since this delay was mostly due to the carpet needing replacing and the us deciding to have bathroom vanities made vs. purchased - having the vanities made saved us $$$, which we liked. The budget overage was from having to fix a wall and exterior siding issue that was discovered and then glass doors added to the tub which we hadn't incorporated into the bid, - we also upgraded our bathroom fixtures and we decided to replace all the lights after we got into the projects. We've now been living in the home for about a month, and are delighted with the remodel. There were a few minor things that needed fixing after the remodel was finished - a bathroom fan was having some issues, and one of the showers needed a little extra sealant in a few spots - minor stuff - and they were quick to fix. With so much work completed, we were surprised there were only a few minor things needing some follow up. They did such a nice job on the remodel, we've asked them to replace our roof and we're having the exterior of the home painted at the same time.