A frustrating experience. We signed our contract with flex scheduling, and were told a crew could complete our project in about a week once started. Four months later, after zero contact and no prior notification, workers begin showing up to our home. Our project took over five weeks to complete. Having a child and dogs in our home, this was a huge inconvenience. Some days we would come home from work and see that the contract crew had only installed 10 new siding boards. The work done varies wildly in quality, and definitely was not done to “James Hardie specifications”. Our crew definitely did not appear to be professionally trained for the task. Corners were cut. The work crew left trash and pieces of our old lead contaminated siding scattered around the property, I will be picking up cigarette butts until the end of summer. Our contractor eventually grew tired of our project and continually told us it was completed, we pointed out work that still needed to be done, but were told the project was completed. We were frustrated and at a loss, as DaBella did not return calls or respond to emails. I took pictures and made a list of work I now had to do. The terrible experience continues. Our project was already wildly expensive, especially for the size of our home, but DaBella found a way to add on expenses. After Congress approved the second round of COVID-19 stimulus payments, we received a “final payment” bill for the amount of money we were going to receive, highly suspicious as we financed through DaBella so they could piece together how much our stimulus payment would be. I talked over the phone with DaBella, asking for clarification on the bill. I was given vague information, with nothing to justify the payment amount. I told DaBella my issues with the entire project experience over the phone again at this point, which has proven to be entirely fruitless, with zero attempts to fix any issues. DaBella then charged me the final payment amount with no approval. I have contacted DaBella multiple times to continue to dispute the charge, but it seems that they have my money and don’t want to deal with me. I also received a voicemail from a local GM, from a phone number that does not work when I call it. I have since talked to two separate customer service reps who assure me the appropriate people have been emailed and called, but nothing has progressed. Every time I’ve called customer service I’ve been told I would be contacted within 48 hours, that has never happened. I do not recommend working with DaBella. The DaBella experience is frustrating, terrible, slow, and complicated unprofessional. DaBella operates under the guise of being the industry leader, but only seems to take your money and run. And then charge you more money.