I called them a few days ago for an estimate on this job. I was quoted $50, and we scheduled the pick up for today. Andre called me this morning, saying that he would be here around 10:30 or 11:00. He arrived right on time, and we confirmed the quoted price before he loaded the freezer. I was also impressed that he found my house without having to ask for directions. Most people get lost the first time they come to my house, but Andre apparently had no problem at all. Andre and his partner were very friendly and professional. They quickly loaded the freezer and took my check, leaving me an involce and a business card. I invited him to step inside while I wrote the check, and he declined because he didn't want to track any dirt into my house. As he was leaving, he asked if it would be ok to pull into the edge of my yard to turn around. I have no complaints with the service I received, and i would definitely use Andre again. It's possible that I could have found someone else to haul off the freezer a little cheaper, but I would still be willing to pay a little extra for this level of professionalism and reliable service. I can highly recommend these guys to anyone.