The quality of the work seems good. There is a few gaps between the some boards there and there, but one needs to know it to notice it. They started a few days late according to the contractor agreement, but they showed up every day until the work was completed. Strangely, they would not come before noon or later, but they would work until dark. After at first installing 8 x 8 posts with a gap of 16 feet in-between, they came back and reinstalled some at 8 feet intervals after the decking was already done, which is strange to me, but I am not a pro. I added gates to the railing on my own later on, and I could notice the railing measurements were not always accurate, usually by around 5 mm (about 1/4 inch). Some "cheating" had been done as well with the spacing of the spindles, but it is not noticeable with the naked eye. Site cleanup is not good (nails and cut pieces of wood remain all over under the deck = dangerous for pets). However, overall, we are satisfied with the job done for a decent price. On a customer service note, they are very nice, but they are very hard to get in touch with once the contract is signed. Phones messages are left unanswered and the same goes for emails. Also, they had to move a gutter (at first, they had said they would not have to) and charged an extra $100 to do so. That would be fine if the gutter were not leaking hard. I left 2 email messages to let them know and ask to come fix it, but to no avail. That day they worked at the gutters was the last day of work, and they finished very late, in the dark (around 10:30PM). So, I am assuming they could not see very well, hence the leaks. They also forgot to fasten one of the gutter braces. To this day, they did not return my emails and I fixed most of the leaking myself. That said, we tremendously enjoy the deck. UPDATE (7/29/2010) Since writing this original report, a few issues were reported to S&S Construction, but it took several calls and emails to Don, the owner, to finally give us one email feedback. He did put the blame on the board manufacturer, and said he would send us the link to the manufacturer's website. To this day, still nothing. I mentioned to him we had signed a contract with him and not with the manufacturer. His work included a 2-year warranty. Once he was finished with it, he nicely said for us to call him if there was any problem later on. Unfortunately, it has always been a hassle to try to get in touch with him. When we finally received that email from him, it was rather very difficult to read and understand, using lots of shortcuts, wrong spelling, and non-existent grammatical rules, and on the edge of being rude, making us feel that we were bothering him. My wife and I understand there is no hope to have him even come look at the problem himself (he did send his mom and dad to take pictures with their cell phone) and we consider the case closed. However, I feel sorry for others who might use the "A" I originally gave to decide using his services (the deck he did build has now many separate joints (some of 1 cm), lots of cracks, and is moving (settling?) to the point we cannot close the gates we later added). In other words, the after-sales customer service is totally absent and the warranty is not honored. He knew I am an Angie's list member, and he might have gotten upset after reading the original, but fair report I had wrote on June 22. The problems already reported (lack of follow-up) have now been confirmed.