Mr. Kirk and his staff were honest and pleasant to interact with. At the end of the day, we had a well built deck for a reasonable price. So why a "C" instead of an "A"? The first reason was that the project took much longer than I anticipated. We entered into our agreement with Just Decks on March 25 of this year and the project wasn't completed until June 17. The most significant delay occurred immediately after we signed the contract in late March. The actual work on the project did not begin until late April, and we were never appraised of the reason for the delay. The second reason was that after the initial construction was finished, the deck failed inspection by the county and the steps had to be re-built to meet county code. An "A" contractor, in my opinion, would have completed the deck in conformance with the code the first time. The third reason was that the construction team wasn't really self sufficient. During the project they borrowed multiple tools from me, including a ladder, wheel barrow, and tarp. I was happy to lend a hand, especially if it avoided an additional construction delay, but an "A" contractor in my opinion, would have showed up with all of the tools that they needed to do the job. Based on the price, results, and interactions with Mr. Kirk and his staff, we would probably hire them again, but we would go into the project with our eyes wide open.