After seeing what had to be done, he went out and bought the pieces which needed to be replaced, cut them to size, replaced the lights where necessary, asked for a broom when he was finished, and was pleasant through the whole thing! You will never find anyone else like Ralph! He not only does a good job, but he is fast, honest, reasonably priced, and NICE! I've recently joined Angie's List and Ralph has certainly made it worthwhile! Thanks to everyone who has recommended him. I once again have a bright kitchen!