I called and spoke with Kim on Wednesday and scheduled an appointment. I canceled and then called Thursday to reschedule. She told me I could have someone at my house at 2 pm Friday. Kenny called and was on time. He informed me that the ceiling fan I bought was to large for the room so I had to go to Home Depot while he started on the chair rail. When I returned he informed me I didn't have enough chair rail, so back to Home Depot I go while he changes the fan in the living room. When I got back he was finishing with the fan and then finished the chair rail. I was very satisfied with his work. He was very courteous, friendly, and clean. I would recommend his service to anyone.