Our old heat pump was on its last legs. I started going through the list of ac contractors on Angie's list. I was pleased with all but one of the seven top rated contractor's on the list that came to our house to give us an estimate, but there was a wide range in their prices. We were at the point of choosing a particular contractor when our neighbor found out what we were doing and suggested that we give Custom Air Designs a try, since he had his ac replaced by them earlier in the year and was very happy with their work. So I got onto Angie's list and lo and behold, there they were with an A rating but not that many reviews. Well here is another A+ rating to add to their number. My experience with Air Custom Designs could not have been more positive. Whether it was with Roger, who initially came to inspect the situation and make me an offer, or Jose who did the installation work, or Donna who was doing the paper work - this is a polite, knowledgeable, professional, punctual and friendly group of people. It was a pleasure dealing with them all. At a time when everyone seems to be trying to rip you off at every opportunity, it is indeed a breath of fresh air when a company like this comes along. I could go on and on about all the things that this company did right, but let me just say that they will be my first call if I ever need more ac help in the future and that I will take every opportunity to tell others about them. Oh I didn't mention price! Well they get very high marks in this category too. When you are very good, you are very good! There was only one other quote that I obtained that was comparable to their quote. All the others ranged from a few hundred dollars to one thousand dollars (yes that is $1000) more than their quote. The company that came in with a comparable quote was also from Angie's list and seemed to be very good but now I will never find out. Can't say I'm sorry, since it would be difficult to do any better than Custom air Designs did. If my experience is any indication, you will not be sorry if you decide to give Custom Air Designs your business.