Eubanks contacted us to let us know that due to icy roads that morning the electrician was delayed in reaching his first service call. They called later in the morning to let us know when we could expect him to arrive. Our schedule was flexible so this presented no problem, and we appreciated the calls. Upon arrival, the electrician went about completing the work. Kevin is a very pleasant & accommodating person. He always asks us for our input and consults with us so he knows what we want. I have used this company for about 7 years. They have worked with a contractor on major remodeling jobs in my home over the years and have installed walls lamps, ceiling lamps, a dining room hanging lamp, added electrical receptacles to rooms, installed recessed lighting, installed an outdoor receptacle, installed a surge protector for the central air conditioner, installed a separate line for a window air conditioner on the top floor of the house, and replaced the electrical panel in the basement.