From the moment Brett walked in the door, exactly on time, he was friendly, attentive, and professional. He did a thorough walk through of the work that I was requesting and also answered the many questions I had being a first time homeowner. He went above what was expected and walked me through the finished work, with a tutorial of the keypad lock. He was done within 40 mins, and assured me if I had any other questions I could call day or night. I would very much recommend him to anyone in need of a quality locksmith.