The whole experience was positive. There's a wide variety of shed types to choose from, and a multitude of options. We chose a "Fence Hugger" because the width and height were right, and we chose the length option. You can customize windows, vents, color and shingle style, along with internal options for shelves and electrical. The office staff was helpful, competent, and low pressure. Once we settled on all the options, we were able to have our custom shed installed within a couple of weeks. Installation also went very smoothly (we had separate landscapers prep the site), with the construction finished in a day and electrical added shortly thereafter. We love our new shed! I wouldn't hesitate to use The Shed Shop again, and recommend them to our friends.