We have a flat roof. In general, the flat roofs require a special expertise, so after checking for roofers on Angie's List, we decided to have an estimate from 3 roofing companies that install flat roofs, Practical Roofing being one of them. We were very impressed with Ernie Medeiros from Practical Roofing who evaluated in great detail all the options we may have, not just installing a new roof. Once we decided on having a new roof installed, he gave us a proposal estimate, and then he responded promptly to all the questions we had. Finally, after we got all the clarifications, and received a 5% senior discount, we accepted Practical Roofing's proposal. Practical Roofing kept us well informed by e-mail about the order status for all the items needed for the job. As soon as the orders arrived, we set up the date for the installation of the new roof. Ernie and his team members performed the job in one sunny day in a very professional manner. They cleaned up all the debris, they took pictures after the job completion and explained to us all the existing mountings on the roof, and responded to all our questions and inquiries we had.