My overall experience with Bayshore (Mario in particular) was very good but marred by two problems. On the good side of the ledger they were fast to respond, extremely courteous and professional when they arrived and did the job in a very workmanlike manner - all cuts were nice and clean, securing the pipes was done professionally and they were quick. All things that deserve an A. On the other side, the did not put things back. They simply left the dryer in the middle of the hall and left a carpet all crumpled in the garage. These are little things that make the difference. Also, I initially got a firm bid over the phone after giving a detailed description of the job to be done. When the crew arrived they did not believe I had secured a firm bid. I had to argue with them from some time. Now, perhaps the job was not bid correctly but I was given a firm bid and went with that.