A-plus if I could have given it for the quality of the work and follow up and the thoroughness of the staff. Everyone is a professional and took pride in their work and the work of their team as a whole. Kent adjusted the options as the design process moved forward to ensure we stayed in budget, and then they worked with the general contractor to make it all came together. That was perfect for us. Their value shines in the follow-up. We've had some minor issues and they've been solved, and I've been treated like gold. No question I will use them for the HVAC for the re-model on the other side of my home. Cold Craft is not inexpensive, they are in-line with what a quality provider would and should charge.