We bought out new home 5 months ago and Jerry came by a couple of weeks ago to determine why our guest bedroom is not adequately cool in the summer and now, not warm enough in the winter. Discussed the potential solutions, suggesting the least expensive one to try first, with the additional work to be done only if needed. This saved us several hundred. While he was here, he did a complete inspection of our system with no additional work being suggested, except to change the filter. Today he came by, on time at 9:00am, with a partner. While his partner did most of the work (installing 2 vents), Jerry installed the new filters (catching a mouse in the process!) and went into detail about the whole house humidifier that we want installed. Jerry and his partner looked at another project I am interested in getting done in the future, advised me of a low cost, DIY solution, along with them doing the job as I envision it. Overall, they were very professional, cleaned up the area nicely, and I am very pleased with their work. They were recommended to me and I will wholeheartedly recommend them to anyone needing HVAC work.