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Rose Bud Vinyl Plank Flooring Installation

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Reviews in Rose Bud for Installing Vinyl Plank Flooring

Carpet One Floor and Home
1.0
This is the WORST service I have EVER received. We went into the store with a budget of $4,000 and told them we didn't want to go over this and asked what they were able to do. They convinced us that there was this "new" product that the manufacturer had just showed them that would be perfect for out needs. They stated it was water proof, great with pets and could fit within our budget. They didn't have any samples available so they took our information and said they would contact us back once the samples were available and schedule a time to come to our home and show us as well as do the measurement and estimate. A few WEEKS later we were FINALLY able to schedule a time we could all get together (they have a rather hard schedule to work around) and they came to our home. After showing us the samples we were VERY interested in the product and absolutely loved the way it looked. Then came the estimate.....approximately $7,000!!!!!! HOLY COW!!!! That was way over our budget. But after talking with them for awhile, they convinced us that this was the best product for our home and would work perfectly. They even said we would be the first ones to ever have this flooring and thwy may want to come out after installation and take pictures for a magazine. Kinda off the wall, but ok..... We handed over a check for $6,000 and were told we had to have the remaining balance would just need to be paid within 90 days. We were SO excited! Let me mention that I am pregnant at this time at that is one of the main reasons for wanting this new flooring in our home. They left and said they would be in contact with us to schedule a time for installation. WEEKS later again.... WE called THEM and they stated they just got the product in and someone would be out to install but we would have to take time off of work because the "best" crew was not available the weekend we wanted it done. So, my boyfriend takes off 2 days of work. The first day, he had to call them because nobody had showed up and it was passed 10:00 am. We were told that they couldn't install this flooring for another 48 hours because it would need to sit in the house for that amount of time for the glue to settle correctly. So.... we just wasted days off for NOTHING. They came out and dropped the flooring off and we had to convince them to go ahead and take the tile out of the kitchen so we could save time next time they were out to actually install in hopes that we would only need one day off again and not two. They finally got the "ok" from their boss to remove the flooring in the kitchen and carpet in the rooms. Keep in mind that were were ok with the idea of walking on subfloor for 2 days to save time.... 2 days..... ya right!!!! A WEEK later they finally came to our home and started the installation process. Short version of this..... installation went great (or so we thought) and they had it all done in a day. It looked beautiful.... it really did.... there were a few places where you could tell it was coming up but they assured us it was just temporary and it would correct itself. A few days later, we notice that this flooring is coming up EVERYWHERE in the house and it is absolutely hideous in the kitchen. This is where the real fun begins. We asked for someone to come out and fix this and again.... they assured us it would be taken care of. They sent the installers back out and the guys just looked at it, scratched their heads and said they didn't know why it was coming up. They said they would need to get with their boss and have him contact us. Again.... WEEKS later and MANY phone calls later that WE placed to THEM.... we are told that the head over installation will come out to take a look at the flooring to see what is going on. So, my boyfriend left work early (see a trend yet?) to meet this guy at our home so he could take a look. Same thing as the crew that installed.... he stood there, scratched his head, even took some of it up and put it back down again and said he had no idea why it was doing that. So, he told us he would have to get with the manufacturer "when they are in town" and set up a time for them to come to our home to look at the flooring. ARE YOU KIDDING ME????????? It has now been 2 months since we started this process and our flooring still has not been fixed. Not to mention that I am now due in 3 weeks to have this baby! We have contacted them numerous times on this and they have completely blown us off every time. They never call us back when they say they will.... WE ALWAYS have to contact THEM back. We paid nearly $7,000 for flooring that looks like junk and could have been installed better by my 8 year old. Then they have the nerve to send us a bill for the remaining $500 that we owe. Oh ya.... that's another thing. They said they would give us a credit for any unused/unopened boxes of flooring. Do you think they did? NO! Do you think they called us back about it like they said they would? NO! They even said they would give us $100 off for all the troubles we have had. Do you think they did? NO! So, here we are, 3 weeks away from my due date and still this has not been fixed. They know that this is a time sensitive issue and have had PLENTY of time to get this fixed but they haven't. They even damaged the bottoms of our kitchen cabinets in the process and then told us "It comes with the territory". I can honestly say that I am to the point where I am about to take them to claims court and get all of my money back and have someone else do this. Customer service is HORRIBLE, installation is HORRIBLE, follow up is HORRIBLE, respect for the individual is NONEXISTENT! DO NOT USE CARPET ONE!!! You literally just throw your money away!
- Sherry C....
Stewart Family Floors LLC
5.0
Excellent services Jacob went up and above his duties. very nice person and I would highly recommend this company to my friends and family.
- Constance B....
Classic Restoration
5.0
James Dunbar, owner of Classic Restorations, came in after a water line on the dishwasher broke and flooded the kitchen and surveyed the damage. Worked up a plan of restoration, submitted plan to insurance agent, got approval and started destruction.They had to rip out the hardwood plank flooring, appliances, cabinets, drywall, sub flooring, carpet in adjoining hall, pad, sub flooring, wall studs and footings. While waiting for dry out, James worked with Jill Lawrence, interior designer from Little Rock and came up with a fantastic design. This plan was approved by us and the insurance company. After removing floor, cabinets, island, ceiling, appliances, drywall, the restoration began. James working with his expert crew Wes and Charlie built custom cabinets, pantry, broom closet. The ceiling got indirect lighting on dimmers. The new counter tops were installed and white ceramic back splash added. We decided to go with all new appliances in stainless. James came up with a really spiffy custom made hood with neat adjustable lights under the hood for lighting the cooking service. White ceramic tile floor made the kitchen seem 3 times bigger and much brighter than the previous dark hardwood plank flooring.The professionalism was evident through out the entire job as they cleaned up at the end of each work day. They showed expert touches like double coating interiors of all cabinets, caulking all seams, grouting and sealing grouting, adjusting all cabinet doors and drawers for alignment and spacing. It was a real pleasure to work with a real professional craftsman and his crew. It was an overall excellent rather than a royal pain. Classic Restorations is over the top recommended. Thank you for a great job.
- Fritz F....

Install Vinyl Plank Flooring Over Linoleum in Rose Bud

Angi : Local Reviews : Flooring Installation : AR : Rose Bud : Rose Bud Flooring Installation : Rose Bud Vinyl Plank Flooring Installation
N/A
Business Description: Custom showers, tile, and vinyl plank flooring, I have been in my trade for 22 years and in Business for myself for 10 years I am a small business that takes Pride in word-of-mouth advertising And given my customers that 1 on 1 customer experience that a small business can give...
4.6

(12)

Recent Review: All great! Professional and courteous crew.
4.5

(2)

Business Description: Additional Address - PO Box 206.
5.0

(98)

Award 2020Super Service Award
Recent Review: They did a wonderful job. Great customer service.
5.0

(4)

Recent Review: James Dunbar, owner of Classic Restorations, came in after a water line on the dishwasher broke and flooded the kitchen and surveyed the damage. Worked up a plan of restoration, submitted plan to insurance agent, got approval and started destruction.They had to rip out the hardwood plank flooring, appliances, cabinets, drywall, sub flooring, carpet in adjoining hall, pad, sub flooring, wall studs and footings. While waiting for dry out, James worked with Jill Lawrence, interior designer from Little Rock and came up with a fantastic design. This plan was approved by us and the insurance company. After removing floor, cabinets, island, ceiling, appliances, drywall, the restoration began. James working with his expert crew Wes and Charlie built custom cabinets, pantry, broom closet. The ceiling got indirect lighting on dimmers. The new counter tops were installed and white ceramic back splash added. We decided to go with all new appliances in stainless. James came up with a really spiffy custom made hood with neat adjustable lights under the hood for lighting the cooking service. White ceramic tile floor made the kitchen seem 3 times bigger and much brighter than the previous dark hardwood plank flooring.The professionalism was evident through out the entire job as they cleaned up at the end of each work day. They showed expert touches like double coating interiors of all cabinets, caulking all seams, grouting and sealing grouting, adjusting all cabinet doors and drawers for alignment and spacing. It was a real pleasure to work with a real professional craftsman and his crew. It was an overall excellent rather than a royal pain. Classic Restorations is over the top recommended. Thank you for a great job.

Frequently Asked Questions & Answers about Install Vinyl Plank Flooring Over Linoleum

What services are related to Install Vinyl Plank Flooring Over Linoleum?

  • Flooring

  • Hardwood Floors

  • Floor Cleaning

  • Epoxy Flooring

  • Handyman

  • General Contractors

What do customers in Rose Bud say about Install Vinyl Plank Flooring Over Linoleum?

James Dunbar, owner of Classic Restorations, came in after a water line on the dishwasher broke and flooded the kitchen and surveyed the damage. Worked up a plan of restoration, submitted plan to insurance agent, got approval and started destruction.They had to rip out the hardwood plank flooring, appliances, cabinets, drywall, sub flooring, carpet in adjoining hall, pad, sub flooring, wall studs and footings. While waiting for dry out, James worked with Jill Lawrence, interior designer from Little Rock and came up with a fantastic design. This plan was approved by us and the insurance company. After removing floor, cabinets, island, ceiling, appliances, drywall, the restoration began. James working with his expert crew Wes and Charlie built custom cabinets, pantry, broom closet. The ceiling got indirect lighting on dimmers. The new counter tops were installed and white ceramic back splash added. We decided to go with all new appliances in stainless. James came up with a really spiffy custom made hood with neat adjustable lights under the hood for lighting the cooking service. White ceramic tile floor made the kitchen seem 3 times bigger and much brighter than the previous dark hardwood plank flooring.The professionalism was evident through out the entire job as they cleaned up at the end of each work day. They showed expert touches like double coating interiors of all cabinets, caulking all seams, grouting and sealing grouting, adjusting all cabinet doors and drawers for alignment and spacing. It was a real pleasure to work with a real professional craftsman and his crew. It was an overall excellent rather than a royal pain. Classic Restorations is over the top recommended. Thank you for a great job.