Charles came out, listened to my ideas for the project, and gave me a detailed bid. I thought his bid was very fair, and he was willing to provide me with proof of insurance, so we signed a contract. Charles and his son, Joel, came out and removed the old sections of fence, leaving the posts only, as I had requested. They then installed an 8-inch by 8-inch steel-reinforced concrete footing with a 4-inch retainer curbing on top. Several days later, they installed new fencing. They removed any excess concrete from the area and hauled it away. They went over and above what I had requested by raking up the entire area and covering it with straw so that I could plant grass seed. This work was all done neatly and in a very timely fashion. Both Charles and Joel were very personable and respectful--very easy to work with. I would definitely hire them again.