The job seemed to go well. He was polite, professional, and caring. He went out of his way to appear really good to us. Once he'd left our job site however, we noticed he'd helped himself to the new tools he had required us to purchase. There had been NO DISCUSSION of him retaining said tools after the job! So he stole $300+ worth of tools from us! As if that weren't enough, soon after his "professional" work was done, we experienced leaking from five of the fixtures, including a LEAKING GAS LINE!!! We were also unhappy with the location of another one and wanted it adjusted--he had promised that he'd do so at NO CHARGE if we wanted. Afterwards, we tried for FIVE MONTHS to contact him!! He NEVER answered his phone and his answering maching/voicemail didn't provide for us being able to leave a message!! All it said each and every time was that he wasn't available. We've NEVER received our promised receipt, NEVER received his promised bid, and we've NEVER heard from him again!!! We've had to hire another plumber at twice the price to fix everything he messed up!! This guy is a thief and con man! We wouldn't refer him to anyone!!