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Bald Knob Grout Repair

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Reviews in Bald Knob to Replace or Repair Grout

Hart's Wholesale Flooring
1.0
Overall, it was a horrible experience. We paid $1600. for a floor that did not last 3 months. After he laid the tile the grout began to come up in chunks. We called several times asking him to come and fix the grout. To this date he has NEVER returned. Now I would not allow him in my house. I now have to replace my kitchen floor. I would never use this floor service again.
- Joe G....
Good Life Renovations
5.0
Tom provided good insight on what needed to be done to have the leak properly repaired. Provided a fair estimate, and completed the work 100% to my satisfaction and exactly as agreed.
- Kyle M....
TIM THE TILE MAN
2.0
The laborers set cracked tiles in backsplash. Thank goodness I caught it before they were grouted! Also, they agreed to install T moldings between the tile and hardwood floor. They did not have any glue, so they left it unfinished. I called Tim about the moldings, and he started huffing and puffing. He would not come back unless we paid him $25. He even tacked on the $5 for glue! Later that night, he called to tell me I needed to add another $65 to the bill. He said 18" tile cost more, and he bid it wrong bc my husband said we were using 12" tile. BIG LIE! We had the larger tile selected many weeks prior to his bid! I knew he was trying to nickel and dime me to pay for his guys to put in the moldings. I told him I purchased the grout (which was in his bid) for $40 and I never tried to get him to take it off the bill. In short, Tim did not deliver what he promised and tried to squeeze every cent out of me he could. He needs to learn customer service, especially when he makes a mistake.
- Janey M....
Ace Handyman Services NW Arkansas
5.0
Jeff turned up exactly on time. He ripped out the toilet, some tile and the carpet from the guest bath. He put down a new backer board (which I hadn't thought to buy) and tile I had purchased and grouted the floor and then placed the new toilet. He was very professional and courteous, laying tarp over the carpet leading to the bathroom and cleaning carefully when he finished. He took off the baseboards and replaced them when done. He listened to my concern about a vent under the vanity and dealt with it so it would be removable in the future. He did a lovely job on the tile, laying it out brick fashion the way I wanted. I would have Jeff back for work in my home any time.
- Marilyn F....
Classic Restoration
5.0
James Dunbar, owner of Classic Restorations, came in after a water line on the dishwasher broke and flooded the kitchen and surveyed the damage. Worked up a plan of restoration, submitted plan to insurance agent, got approval and started destruction.They had to rip out the hardwood plank flooring, appliances, cabinets, drywall, sub flooring, carpet in adjoining hall, pad, sub flooring, wall studs and footings. While waiting for dry out, James worked with Jill Lawrence, interior designer from Little Rock and came up with a fantastic design. This plan was approved by us and the insurance company. After removing floor, cabinets, island, ceiling, appliances, drywall, the restoration began. James working with his expert crew Wes and Charlie built custom cabinets, pantry, broom closet. The ceiling got indirect lighting on dimmers. The new counter tops were installed and white ceramic back splash added. We decided to go with all new appliances in stainless. James came up with a really spiffy custom made hood with neat adjustable lights under the hood for lighting the cooking service. White ceramic tile floor made the kitchen seem 3 times bigger and much brighter than the previous dark hardwood plank flooring.The professionalism was evident through out the entire job as they cleaned up at the end of each work day. They showed expert touches like double coating interiors of all cabinets, caulking all seams, grouting and sealing grouting, adjusting all cabinet doors and drawers for alignment and spacing. It was a real pleasure to work with a real professional craftsman and his crew. It was an overall excellent rather than a royal pain. Classic Restorations is over the top recommended. Thank you for a great job.
- Fritz F....
Andoe Construction
2.0
The bath remodel went fairly well until I was advised it would cost extra for a door to the shower.That took another few months to be installed.Than it did not fit and when after 6 months he finally arrived it was hung crooked.He left several final things like grout at the door entrances,ceiling fixtures,light switch covers unfinished until he "could get back".He on 2 occassions stated he would be back than either not show up or cancel at the last minute.He damaged the trim on the door but it took almost 6 months for him to get back to finish the repair.The last time he was here to finally finish the remodel job (after 6 months) he dripped paint all over the carpet. He has never sent receipts for the work as promised as well. VERY UNRELIABLE,DOES NOT FINISH WORK TIMELY.USE AT YOUR OWN RISK.
- Leslie L....
Bella Vista Contractors Inc
5.0
Whole house remodel issues? Thankfully not too much to report here. I lived in the house, moving from floor to floor as the work was done. There were only a few things to mention: Some of the contractors were neater than others. The HVAC guys never totally cleaned up after themselves. There was ductwork pieces left all over the place. When the drywalling was finished I vacuumed out the ducts to remove nails, drywall pieces, spackle, etc. as no one seemed to have done this. An ornamental window in the foyer was broken accidently when the original walls were being removed - this was replaced at no charge. There was an issue when the walls were being replaced around the old thermostat, causing the furnace blower (AC) to freeze up and then melt and flood the new pergo floor around the furnace. A furnace guy was called right away, thermostat replaced, furnace checked, flooring dried and repaired in a couple spots (still pops once in a while when walking over that area). There was no charge to us for handling this issue. Some of the sub-contractors were very and quot;uniqueand quot;, but all seemed to be good at what they were there to do. Everything was clean and all debris was stored on our property in a trailer for a time and hauled away after all was complete. Soffit Beam repair? No issues at all. Master Bath remodel? Some nails popped in the ceiling of the room below the bathroom. John came out to sand and spackle the nail pops a couple of days after calling him. Some of the grout has broken off in the shower and one or two small spots on the edges of the flooring. I will repair, not a big issue. All in all - Bella Vista Contractors know how to get a project done correctly and pretty much on time. Plus they have a great attitude and are all around decent guys - a bonus.
- Camille C....
John's Carpets Floors & More
1.0
Selected flooring from John's carpets and was excited when they began work one day earlier than I had previously been told. Salesman, Russell, asked me to give him my housekey. He told me that his guys could be trusted and they would do the work and return my key when the job was complete--I made it clear that I was staying in the house. On the evening of the first day, I noted they had taken a can of food that I left set out on my counter--I was disappointed, but thought, no big deal. I then noticed that they had taken a BRAND NEW boom box, purchased a couple of nights before, taken it out of the wrapping and the box lay on the floor and box was on the counter--I'm thinking, "what the h***?" On the second day that they were working, I noted they had removed most of the previous flooring and had layed the vinyl in the kitchen and one bedroom closet as requested. They were cutting tile when I arrived (was a little concerned to find the worker's 16 year-old son cutting the tile; However, my brother used to go to work with my dad and he turned out to be a h*** of a carpenter, so no red flag there). On the evening of the second day when I got home I noticed they had been drinking my bottled water--they could not just take a bottle or two, but they tore a hole in the opposite side of where bottles had previously been removed. On subsequent third and fourth visits, I could not really tell that any further work had been performed, other than the carpet was laid in the living room--carpet was layed adjacent to ungrouted tile (red flag--when you grout the tile, it was stain the almost WHITE carpet). Because I was told this was a 3-4 day job, I became concerned when the owner tried to get more money out of me for water-damaged sub-flooring that had already been called out in the contract--the fact that this was previously known by the owner, John Hutchinson, was made clear to me by both my real estate agent and an individual who had previously had an inspector out to the house. (This person was seriously looking to buy this piece of property prior to my bid being accepted--longer story, unrelated to this issue). After the sub-floor was repaired, as mentioned in the contract, the work slowed down considerably. On Saturday, August 27, the crew of John's carpets, minus the 16 year-old, showed up at my home in the morning and laid about a 36" x 36" are of tile (my tile is 18"x 18"). They were there from around 9:00am and left around 12:30pm. I had spent Friday evening at my daughter's and called Jim, John's employee, to see when he would be there (this call was around 8:30am Saturday, August 27) and that is how I know approximately when the arrived and they were wrapping up when I got there--sometime around 11:00 or 11:30am. My time was spent in the yard (had about 2 acres to mow). At around sunset I left to pick up a friend so she could see my place--I gave her a tour and took her back home. I got back to my home around 9:30am or so. I found that someone had been in my home--it was John's employee, JIM! NO REASON FOR THIS MAN TO BE IN MY HOME ON A SATURDAY NIGHT--HAD ABSOLUTELY NO EXCUSE AND NEVER TOLD ME WHY HE WAS IN MY HOME! I did not mention my concerns thinking they would be out in a day or two, no big deal. But after tools went missing when I arrived at my home Monday evening, I phoned Jim on his cell--it was around 8:30 pm--I have night class on Monday's. He denied ever touching any of my personal affects and I KNEW this to be a lie. Tuesday I went to John's carpets and told Kendra, the office manager, I did not want that crew back in my home. While I was telling her all of the things that happend over the course of the past week, John Hutchinson, the owner, walked into the room. I turned to him and started at the beginning. He told me that it was not possible and that he has never had a problem with his crew, they are goood workers, etc, etc, etc.... I then got excited and told him more, het leaned over, mocking me, and made a whiney voice as if to make fun of my plight! I was disgusted and angry at this point. I told him, never mind, I was done with him and his company and to get all of his stuff off my property! He then apologized and totally did a 180 on me and asked how he could make it right, pleading. I said, I don't want them back for any reason. John called Jim, the crew leader, right there as I stood next to him. John asked Jim where he was and John said, "no, don't go to Ms. Cordova's, I have something for you at OBU." John's next reponse was, "no, don't worry about that, she doesn't want you back, just come to the office first...No, she won't be here when you get here...No, come here now ..." He turned to me and said, "I told him you wouldn't be here when he got here." I told him that I wanted my house key and he told me that Jim's got it. I went straight home. Jim showed up a couple of minutes behind me attempting to gain access to my property. I parked my GMC across my extended driveway, driver door facing the entrance to my driveway. I told him to leave. Jim then attempted to go around me by cutting through my front lawn, I again told him to leave (cussing at this point) and told him he was tresspassing and I would call the police if he didn't leave immediatly! My phone rang about 15 minutes later, John's number showing on the caller i.d., but the caller hung up after the second ring. I was furious! Knowing that this man had a key to my home and he was wiling to attempt to go through me, I went to the local hardware store and bought the material and changed locks to all my exterior doors. John then sent Kendra, the office manager, to my home (his best attempt at good cop/bad cop) to tell me how sorry she and here family were and that they knew the guy, Jim, was a creep and how he is never allowed to enter her office without her boyfriend there and he is not allowed to even pass the front desk in the showroom (this was told to me by both Kendra and her son Russell). There is more, but is suffices to say, John's carpet is not a reputable company. I have spoken with 2 people who had used John's carpets and 1 person said they just didn't show up and the other said they gave a bid, but it went up substantially after they were well into the job. This was my experience--75% of my house was torn up before they attempted to tell me they found something they had not anticipated and this "find" was not a find at all. They knew it from the beginning and I had proof to back it up. Also, the employees knew that Jim was not a stable person and made even the sales staff uncomforable. Why would they give such a person the keys to the home of a single woman?!!!! Since things went so horribly wrong, I was advised to let them go and find someone else to finish the work. In ascertaining three additional qoutes for service, I discovered just what a poor job John's Carpets had performed. My ENTIRE tile job is out of line and my baseboards have all been grouted in. I MADE IT CLEAR that my home is a work in progress and that I needed to have the baseboards removed. They removed the boards in some places, but left it up in others--it would have been easier in the carpeted areas, but leaving them in where it is tiled leaves ripping out the floors as the only option for removal.
- Denise C....

Repair Grout in Bald Knob

4.8

(67)

Recent Review: Arrived on time. Got the job done quickly.
4.5

(37)

Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
4.0

(5)

Business Description: Additional DBA - Tommy’s Tile of Fayetteville LLC.
N/A
Business Description: The mission of Supreme Clean Floors is to provide our customers with the best experience possible while providing you a great service at a reasonable price. We understand that your time is very important and we will go out of our way to ensure we show up.
1.0

(1)

Recent Review: Overall, it was a horrible experience. We paid $1600. for a floor that did not last 3 months. After he laid the tile the grout began to come up in chunks. We called several times asking him to come and fix the grout. To this date he has NEVER returned. Now I would not allow him in my house. I now have to replace my kitchen floor. I would never use this floor service again.
4.9

(56)

Recent Review: Tom provided good insight on what needed to be done to have the leak properly repaired. Provided a fair estimate, and completed the work 100% to my satisfaction and exactly as agreed.
4.6

(13)

Recent Review: 1st day Tim came out and looked at what I wanted done. 2nd day his crew came out and removed and replaced tile around my wood stove. 3rd day they came back and grouted tile and cleaned up. Beautiful job!
4.8

(241)

Recent Review: Mike was on time (called the night before to confirm) and was knowledgeable. I knew that I needed wooden ramps for my dog with back trouble but had no idea how they should look. He drew out his plan on paper and then gave me a cost estimate. He went and got the wood and other necessary supplies and came back to build them. I couldn't be at home during the lunch hour, but he told me he had to give an estimate nearby around that time so it was no problem for me to leave. When he came back, he did the grout repair job in our upstairs bathroom and was still finished before 5:00 p.m. The total cost matched the estimate very closely. I was very happy with his design and the work he did.
5.0

(4)

Recent Review: James Dunbar, owner of Classic Restorations, came in after a water line on the dishwasher broke and flooded the kitchen and surveyed the damage. Worked up a plan of restoration, submitted plan to insurance agent, got approval and started destruction.They had to rip out the hardwood plank flooring, appliances, cabinets, drywall, sub flooring, carpet in adjoining hall, pad, sub flooring, wall studs and footings. While waiting for dry out, James worked with Jill Lawrence, interior designer from Little Rock and came up with a fantastic design. This plan was approved by us and the insurance company. After removing floor, cabinets, island, ceiling, appliances, drywall, the restoration began. James working with his expert crew Wes and Charlie built custom cabinets, pantry, broom closet. The ceiling got indirect lighting on dimmers. The new counter tops were installed and white ceramic back splash added. We decided to go with all new appliances in stainless. James came up with a really spiffy custom made hood with neat adjustable lights under the hood for lighting the cooking service. White ceramic tile floor made the kitchen seem 3 times bigger and much brighter than the previous dark hardwood plank flooring.The professionalism was evident through out the entire job as they cleaned up at the end of each work day. They showed expert touches like double coating interiors of all cabinets, caulking all seams, grouting and sealing grouting, adjusting all cabinet doors and drawers for alignment and spacing. It was a real pleasure to work with a real professional craftsman and his crew. It was an overall excellent rather than a royal pain. Classic Restorations is over the top recommended. Thank you for a great job.
2.0

(1)

Recent Review: The bath remodel went fairly well until I was advised it would cost extra for a door to the shower.That took another few months to be installed.Than it did not fit and when after 6 months he finally arrived it was hung crooked.He left several final things like grout at the door entrances,ceiling fixtures,light switch covers unfinished until he "could get back".He on 2 occassions stated he would be back than either not show up or cancel at the last minute.He damaged the trim on the door but it took almost 6 months for him to get back to finish the repair.The last time he was here to finally finish the remodel job (after 6 months) he dripped paint all over the carpet. He has never sent receipts for the work as promised as well. VERY UNRELIABLE,DOES NOT FINISH WORK TIMELY.USE AT YOUR OWN RISK.

Frequently Asked Questions & Answers about Repair Grout

What services are related to Repair Grout?

  • Tile Installation

  • Flooring

  • Hardwood Floors

  • Handyman

  • Home Remodeling

  • General Contractors

  • Epoxy Flooring

What do customers in Bald Knob say about Repair Grout?

Jeff turned up exactly on time. He ripped out the toilet, some tile and the carpet from the guest bath. He put down a new backer board (which I hadn't thought to buy) and tile I had purchased and grouted the floor and then placed the new toilet. He was very professional and courteous, laying tarp over the carpet leading to the bathroom and cleaning carefully when he finished. He took off the baseboards and replaced them when done. He listened to my concern about a vent under the vanity and dealt with it so it would be removable in the future. He did a lovely job on the tile, laying it out brick fashion the way I wanted. I would have Jeff back for work in my home any time.