Trouble from the start! Once the price was agreed upon I had to call several times to ask when they intended to start the job. After several calls to them they finally started the job. They would work one day, say they'd be back the next but fail to show up. We did have several days of bad weather when they couldn't work but on the good days they were nowhere to be seen either! Finally, after a month, the gutters were up with the exception of one downspout that wasn't connected to a flex pipe in the ground. Mr. Birdsong asked for a "draw" which I gave him. Big mistake! That was the last I saw of him. After a few days I finally reached him on the phone and demanded he return and finish the job. He said he'd be there the next morning. Once again, he never showed up. I called again but he wouldn't answer the phone or return my call. I had to buy the dirt from someone else and do the work myself. I also had to throw myself on the mercy of another gutter company to come attach the one remaining downspout to the flex pipe. Do not, I repeat, do not hire this company! They are highly undependable, unethical and unprofessional.