I scheduled a Saturday appt with Jim since I don't live in Fayetteville. He and his wife were there, so it was nice to meet both of them. I had a good idea of what I wanted, since I'd been thinking about this quite awhile. But I really appreciated Jims input & product knowledge of "the best way" for me to get what I had in mind. He is very good at giving you information and ideas, without overwhelming you with the process. I felt good walking out of there in about an hour that I'd made the right choice. Jim came out to take exact measurements and brought the sample along so I could see the roller shade color/pattern in my home. I was pleased how quickly he could come to our home and how fast the measuring appt went. The shade came in faster than was promised and was hung by a very nice employee from their store. He offered to take away my old blinds since I didn't want to keep them and I was happy to hear they often donate working blinds. I knew instantly when he lowered the shade to show it to me, that I was going to be happy with this product for a very long time! And 2 months later, I still feel that I got exactly what everyone wants...professional service, excellent advice and a product that will last for a very long time. I've enjoyed showing my new window treatments to friends and family. I would easily recommend working with Greenvalley, they are knowledgeable and well worth seeking out for help with professional window coverings. I know I have already started to think about other areas of our home I'd like to tackle and while I may not know what I want right now, I do know where I'll go for help when I'm ready!