This was an Angie's List deal for two hours of work. As with all small operations, it's not realistic to expect someone to jump immediately and rush to your house to complete the work the minute you first attempt to contact them. It took a while to arrange a mutually convenient time for the work. But when we got that sorted out, Steve was efficient, polite, and competent. I would remind anyone buying a set amount of time that you must divide that time by 2 if Steve brings another electrician, as he did this time. That made all the work go much faster.