I had them come out to put canned lights in the kitchen, he told me it woulndt work without a major remodel. That was fine, so I told him I would go get some track lighting. I did, had him come out and install. He did a good job although he left a small hole in the ceiling that I had to have someone else fix. The first time he was there for about 5-10 mins and I was charged $85, then I was charged again for the install. I can understand charging some kind of fee for coming out, but not the whole hourly rate since it took maybe five minutes and I actually had hem come back out and do the install a couple of days later.