The job went very well. James works very independently, so I could tell him the general idea of what I wanted, and tile choices, and he did the rest. I was surprised by how quickly it all went- it was all completed and ready in a couple of weeks. The work site was cleaned up, no scraps or waste left behind other than extra tiles and paint that was stacked and left for my use in the future. All receipts were included with the invoice, so I could track purchases or follow up on warranties, etc. I really appreciated that he worked so independently - I had no desire to run all over pricing everything out or agonizing over each decision. However, when I wanted to make the final selection (mainly, the tiles for each area), James met me at Lowes and went through all the options and I got exactly what I wanted with minimal fuss. The result is really nice - it's a clean, attractive area I can use to host family, or as a rental. James also did a few incidental "fix-its", such as tightening up the kitchen faucet (it probably drove him nuts that it was loose and leaked a bit...). I'm happy to recommend James, and plan on hiring him again for future work. He's honest, works fast, and provides good results.