Matching on Angi
My first call to Mt. Mechanical was on July 9th. I was scheduled for the next day but asked to be put on the pick-up list. 10 minutes later a technician called and 20 minutes later he was at the house. The flapper in my toilet gave out but because the toilet was so old there were going to have to be modifications made which would in all likely hood cause either the tank or the bowl to crack. He also discovered that the main water shut-off was corroded to the point it had to be replaced! He was nice enough to turn the 'service call' into an estimate only call and didn't charge me. We put off the work until the following week to give me time to coordinate with AWWU to come shut the water off and to give me time to get a new toilet. We re scheduled for July 17th and the technician showed-up at 8:30 and had everything prepped and ready to go so when AWWU showed-up at 9:00 it only took him 10-15 minutes to replace the water shut-off so water could be turned back on to the house, then it was another hour and he was done installing the new toilet. I couldn't believe how clean he left every thing, and he not only took away the old toilet, he also took away the box, etc. from the new one too! I am a first-time homeowner and this was my first experience having to deal with a plumber and I have to say I was very pleasantly surprised not only with how quickly I received service but how pleasant, courteous and professional everyone I dealt with was.Thank you Russell and thank you Mt. Mechanical!