The plumber called the day before and ask if a appointment time between 11:30 and 12:30 the next day would work. I agreed. He said he'd call before coming over. He called an hour before our scheduled appt. and said he'd finished up his previous job early, and ask if he could head over to my place now, and I said come on over. The plumber (Anthony L.) showed up within 15 minutes, with a smile on his face, and his tool bag in his hand. After exchanging pleasantries, I showed him the new faucet I wanted to replace, and he went right to work. It took him about 15 minutes to complete the job; he called me down, went over the installation, did a leak check for me, and discussed how to maintain the new faucet. It was quick, painless, and he was very professional and courteous. I had a 5% coupon I printed off the Angie List website, which he happily deducted from my bill. Job well done.