**Complaint regarding Covid-19 protocols.** We hired Donna for a home inspection which took place on February 20th, 2021. We insisted ahead of time that we would be wearing masks, and the sellers also requested that all individuals wear masks inside their home, but Donna and her partner refused to wear masks. There is currently an emergency order in effect in Anchorage that requires individuals to wear masks. I have also made a formal complaint with the Municipality of Anchorage and the Better Business Bureau. When we emailed her to express our frustration, she responded rudely by saying she doesn't "subscribe to the hysteria around this so-called pandemic" and also that she has a "health condition" that prevents her from wearing a mask. I have asthma myself and I wear a mask 8 hours a day. I teach 3-year-olds with disabilities, and almost all of them are capable of wearing masks. She then proceeded to provide "evidence" from LifeSiteNews.com that "the survival rate exceeds 99%" and that "masks reduce oxygen by up to 20%," along with other claims that have been proven false countless times. I have provided screenshots of these emails. She also had political and divisive bumper stickers on her company vehicle. I have never been more disappointed in a service I have received. She does not take health and safety of her clients seriously, which is hugely concerning for someone who inspects homes for health and safety violations for a living.