It went well. So far, no problems. The toilet flushes as expected and no leaks anywhere. His plumbing technicians picked up the toilet, which I had researched and discussed with the plumbing supply house that he does business with, and installed the toilet in my main bathroom. I had also independently purchased a new toilet seat and they installed that, as well. I happened to have another new toilet seat for the master bedroom's bathroom, and they graciously changed that one for me, as well. They were professional, courteous , pleasant and helpful. Their toilet installation price of $333.04 includes the new toilet which they picked up that cost $219.00, two wax rings, tax, charges for pick up of new toilet and disposal of the old one, and labor.