Have called Ronnie many times. This is the last one. They do good job, but they are getting expensive and I highly recommend that you are home when they come. They do count travel time in the hourly charge (so don't live too far) and when I am not home, I never know how long they stay. This time the amount of work was so small (sanding a total of 6 lines of joints in 4 hours, well three since I was told travel was not included). I sanded 4 in one hour myself the next day - my husband had to re-plaster, he said they were not ready to be sanded, he did not know I called Ronnie to help out. I called them to help advance our work but I ended up cleaning sheets and furniture all week end because on top of it I found dust everywhere. I was told I would have some on the floor which is normal, but I don't believe it is normal to find dust on the computer, printer, phone, beds, everything in the periphery. I sent an email for explanation, it was answered 2 or 3 weeks later with the bill for 4 hour work. No mas for me.