The original work was done on the 18th of January. They performed a followup on the 7th. Overall, the job went pretty well. They were friendly, polite. There were a couple of little spots that they kind of did not do to our satisfaction and we were not actually there when they finished because it took a long time, and also the house is really big and we had to go somewhere. We did not get a chance to look it all over so then when we did look, there were a few little grout spots that we thought we had agreed with them that they were going to fill in these grout spots, like places where part of the grout was missing and they were going to fill in the lines and they did not do that in those spots. So we called them back and they did end up coming back out and fixing it. It was fine in the long run. They were a little hard to get a hold of but ultimately we were fine with the work that they did, and the tile definitely looked really good at the end. We have actually gotten compliments from people about how nice our tiles look. They were not that nice looking in the first place. They did a good job. I don?t really know what to compare the price to, we chose them because they seemed like they had a good price compared to other ones. Responsiveness was the only slightly bad thing. I would use them again in the future.