Discount Custom Blinds Co. (Port Richy, FL) The situation I had with Discount Custom Blinds (specifically the owner) was a completely unprofessional attempt on his part to solve a problem with a blind order. The order entailed simply color matching some existing blinds previously purchased from Discount Custom Blinds. When the ?matching? blinds were delivered the color was not correct and what ensued was a calamity. The owner of Discount Custom Blinds did not simply reorder them with the correct color, but created a campaign of ?color can?t be matched?. He began with saying the color is ?no longer being made, and blinds can only be matched if all blinds are ordered at the same time?. He finally offered a full refund, which was to his credit. But then he later refused to give the refund, claiming that he was ?not Home Depot? and so could ?make and change his own policies at any time?. This was followed with a $100 partial refund offer, if I would accept the blinds that didn?t match in color. Seeing no end to this, I asked for the name of the manufacturer. This took two requests, as the first name was not correct and the second request was correct but I was told that this was not for public. The owner said it was ?for vendors only?, which I found out was not true. I contacted the manufacturer (The Blind King) directly, and spoke with their owner who understood the problem and corrected the order and got me the correct blinds in a very timely manner, something Discount Custom Blinds was unable to do.