Their rep came and gave us all the information that we needed to make an informed decision. He understood that we were considering several contractors and gave us his best price. It wasn't the lowest bid, but when you consider the costs of additional charges it was very competitive. Most of the other companies gave low ball pricing, but hid their costs in additional (inevitable charges for fixing bad wood). We had a weather delay, but they did their best to get us taken care of quickly. I explained that our home's refinancing was contingent upon the roof being replaced and they moved us up in the que. The workers were very diligent and professional. They performed the job over two days exactly as the foreman described. They removed the old shingles, and showed me any wood that had to be replaced before they replaced it, which I appreciated. They did no damage to my other property by ensuring that it was protected and being careful. I felt sorry for the crew, because they worked right through during very hot conditions. All of their work was done very professionally. They cleaned up and left no sign that they had ever been here, other than a beautiful, new roof. I highly recommend Southern Pro Restoration!