Tampa Bay Invisible Dog Fence Installation

THERE WERE PROBLEMS WITH THE INITIAL INSTALLATION, BUT THEY DID FIX IT. THEY CUT MY IRRIGATION LINE WHEN CUTTING THROUGH MY DRIVEWAY TO LAY THE FENCING. I CONTACTED THEM ABOUT THE PROBLEM AND REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE DAMAGE TO MY IRRIGATION LINE. I WOULD LIKE THEM TO REIMBURSE ME FOR THE REPAIR. OVERALL, IT WAS A GOOD EXPERIENCE AND I AM HAPPY WITH THE PRODUCT.

WORKERS CUT AN INVISIBLE FENCE (DOG CONTAINMENT) LINE BUT SAID THEY WEREN'T ALLOWED TO REPAIR IT. I CALLED THE OFFICE. THE MANAGER RUDELY INFORMED ME THAT GLIDDEN WASN'T RESPONSIBLE, THEN SUGGESTED THAT IF INVISIBLE FENCE CO. WOULDN'T REPAIR FREE OF CHARGE, THAT I SHOULD GO BUY A NEW SYSTEM AT MENARD'S. WE'VE ALWAYS USED GLIDDEN; I'M NOT SURE WE WILL IN THE FUTURE.

They have been very helpful and willing to do even simple jobs for us. Our home had the invisible fence system installed already, so jobs have been small repairs and adjustments.

EXCELLENT. THE DID EVERYTHING THAT THEY SAID THEY WOULD DO, VERY PROFESSIONAL. INFORMED ME OF EVERYTHING ALONG THE WAY OF THE WORK.

At my request was visited by Ms. Levy on August 27, 2009. I was having continual issues with my dog getting out. I had installed a consumer brand PetSafe system and it did not work at all! So I called a subsidiary of them and it is Invisible Fence. I signed an agreement, Put $300.00 down and with the understanding that I had until September 30, 2010. Right away I noticed it was working and was pleased. On October 10 and then again on the 19th and then again the following week I received invoices for the balance. I had been out of town the entire month of September and most of October working. I did explain this to her and told Felice that I would be able to pay upon my return. 10 later I received a very rude phone call from her asking me to pay the money because she had people to pay. I got back 3 days later and paid the bill. RIGHT after the check cleared, I started having issues with inconsistent working issues. When I called I got no response. I called again, no response. When she did call me back she asked me if the light was blinking or solid. I don't remember which but it was doing whatever it is that made her believe that the wall unit was bad. They came out and found that there were two line breaks. I never agreed to paying for something to be fixed that I have had for only 9 months. I started having issues with it right away but figured in time I would get a return call. The real killer now is the UNIT still doesn't work after the service order was done on May 4, 2010. I have called and they want be to pay the bill before they come out and charge me another service call.

Their service is good. They are good with the animals and do a good job. However, they are a bit pricey.

Both the salesperson and the installers showed up on time and the installation was very professional. I will use them again!

They arrived on time and gave exact quote. Tech was very kind and informative. Stayed until all dogs were trained and checked up at a later date to see how the dogs were doing.

I would like to say that Big Dog Fence is one of the best companies that I had the pleasure as a homeowner to work with. They worked quickly and did an amazing job, and we are extremely satisfied with our new fence. The old fence was removed and the new fence was completely installed within 2 days. If we had any questions, Alan was prompt to return our call and explain everything to us again. I would highly recommend Big Dog Fencing.

Everything went very well but had a very high price. They were prompt and have come out twice since they installed it.

I requested an estimate, and Bob came out, looked at the fence gate and support posts. He had to have a gate custom made to fit the space and noted that two new support posts would also be installed. Within a week the gate was in and the installation scheduled. The day of the installation Deon called indicating that the installer was ill and would come the next day. He did and was right on time. The gate looks great and works well. There were no additional costs above the estimate. A follow-up call was made to see how the service went - very professional communications at all times.

THE PEOPLE FROM THIS COMPANY WERE, WITH A SMALL EXCEPTION, UNFAILINGLY POLITE AND COOPERATIVE. THEIR GUARANTEE IS REAL AND THEY FULLY REFUNDED MY MONEY WITHOUT COMPLAINT.

Once they got to work they did a very good job. They brought a quite a few men and went to work and got it done in one day which was good for me. The only problem I had with them, I had an appointment with them to start work and they showed up like 3 o'clock and there was a storm coming in and he wanted to go to work which I prevented him from doing because I needed it done in one day so that the property was not left unprotected. So the next day they showed up with the whole crew, got here early and did a good job.

The install and product were excellent! No leaning or sagging after several months, and the install was quick and timely (only a few weeks after the estimate, which was VERY impressive after a hurricane). The installers did accidentally cut through our neighbor's invisible fence wire during the install (we made sure to point out where the wire was buried before they started work). I reached out to Arrow to see if they would cover the cost of fixing it but never heard back (left a voicemail and sent an email). The fine print on the invoice explained that they were not liable for such things, but I would've still liked a call back. That said, I would still use Arrow Fencing for future fence fixes/replacements. Their price was very fair (most companies were trying to charge double after Irma) and the install was quick.

We have two dogs and have always used an "Invisible Fence"; however, I was always fearful that an animal entice my dogs to ignore the fence line. When we decided to fence in our backyard, we received 8 different quotes for our fencing and Jamie (with A Perfect 10 Fencing) impressed me with the information that she shared with me during the initial quote - about the company and their methods for installing PVC fencing; and impressed me even further with the professionalism and skill of the two installers. When I called Jamie to confirm we wanted A Perfect 10 Fencing to install our new fence, it was scheduled for 10 days out (we could not have been happier with the time frame as well). The crew showed up exactly when they said they would and the job took the two days they estimated to install. When they were done, I have the product that I wanted and can feel comfortable that my dogs are secure and the company we chose to go with was the right choice - thank you so much for giving us our backyard back!!!