I called for them to install new guttering and after the first hard rain we had the guttering did not work. The water overflowed the gutter and flooded several areas. When the owner did not respond, I got the names of some guttering companies who came out and informed me that the guttering was not installed properly. I sent him a certified letter to inform him of the issue and he has not responded. I have also contacted him via the telephone with no results. I requested he return the payment as the gutters have to be removed and replaced. In reference to the storm door that was installed, the door was installed improperly and some components were not installed at all. These include rubber stripping along the bottom of the door, some screws are missing leaving the door insecurely mounted and he did not install the hydraulic closer.