Through and through, Wentzel's is one of the best service companies that I have dealt with as a home owner. When we received an initial quote for the job, we weren't pressured at all and the representative was very upfront and honest. We received 4 quotes from different providers. Incidentally, Wentzel's came in significantly lower for the exact same system that the others were quoting. The install guys (Steve and Phillip) arrived exactly when they said they would on the day of the install and stayed much later than necessary just to ensure we were pleased with the job. They spent extra time re-configuring our duct work at no additional charge and even came back a week later to do some additional work for us - again, free of charge. Both guys were extremely professional, courteous, personable and listened closely to our concerns. From our initial contact with their office through to their post follow-up visit to ensure our system was running up to par, our experience with this top notch company was excellent. It's very refreshing to work with a company that actually puts their customer's satisfaction first! We couldn't be more pleased. Thank you again! The reasons why we initially chose Wentzel's were: 1) Highly rated on Angies List 2) Excellent record with the Better Business Bureau 3) Family owned and operated since 1959 4) Best price 5) Best customer service