Conversed with Todd for a few days for appt., he was very flexible and accommodating, As other reviewers stated, Todd is a hard worker, very nice, and gets the job done, We really appreciated his work ethic. The crown looks absolutely beautiful and we are very happy with Todds workmanship! We were tired of getting friend and family referralse of tradesmen who in the end did horrible work on our house. So, we joined Angie's List and we are very happy with the results. We chose Todd to do our crown specifically from the opinions of Angies list members, We are so glad we did because Todd will for sure be our first call for any future wood working we need in our house!