Jeff Grimm responded promptly and courteously to the initial text/call. Showed up on time and did a thorough review of the attic to check if it's the right thing to replace the current batt insulation with spray foam as i thought was needed. For right reasons - it was deemed to be not in my best interest to do so, and offered appropriate alternatives if i would want to pursue. Very happy to get right professional advice - though it meant no financial gain for this pro. Salute. will highly recommend.