I had 7 Queen Palms, and Robulinis in total that needed trimming. Mr. Sanchez came out on time, trimmed them nicely without making them look like celery tops! (I'm VERY picky about how my trees are trimmed.) I explained to him how I wanted them to look, and he trimmed them perfectly, and got every dead branch, and every seed pod out of the trees. He cleaned up the yard of all debris, and put it at the curb for me. They look fantastic!!