We had roof rats that got into our attic and apparently made it its home probably over sereral weeks until it got brazen and breached our living space into the kitchen. After a rather unpleasant sighting by the missus, it was all out war with just about every kind of traps/poison we found at WalMart and Amazon. It was a drawn out fight and the pesky invaders suffered heavy casualties by the time we figured out to use the new electronic rat trap units, but we suffered mental stress from knowing that we were sharing living space with nasty rodents. Nevertheless the pesky rodents brought reinforcement and came back and I did more research to seal out all possible ingress point to the house. I went thru all the vents on the roof and eaves and found the tiny gap with scruff marks where the breach was probably made and shut it down. However we still heard scruffing noise in the ceiling sometime late at night and couldn't figure out how to flush the remaining ones without crawling into the tight attic space to put a trap right where we heard the noise. I wasn't quite a fan of that, picturing Rambo navigating tight quarter while being attacked by rodents and creepy crawlies. Finally decided to call in the professional calvary pest control and narrowed it down to three which Soles Exterminating was one of our Angies potentials. A couple call to other places gave us the initial estimate at $250-$400 to deal with an "infestation" and revisits just based on the description. Soles was one to indicate they'd send someone out to take a look first. Travis came and I gave him a walk thru of the battlespace. He went to the attic and commented that he doesn't see or smell a typical infestation. He also walked around the house where I've pointed out the preventative steps I've taken. After inspection he made a comment that surprised me - that I've already done most of the hard work and there's not much he'd be able to add. He left me with 4 old school rat traps baited with some special gel that is suppose to be really good rat bait and placed the traps at the two attic entries. I had pictured having to crawl into the nooks and crannies where I heard the noise but Travis made another revelation - "I don't go to them, let them come to me". No need to go fancy with new traps and I was admittedly a bit underwhelmed and somewhat apprehensive. He charged me a mere $20 for the traps and service call saying he really didn't do much and reminded me to check the traps often. He offered to come back to check for a fee or I could do it myself so I figured I could do that after my hard fought battles. I watched the traps daily and nothing and still heard noises here and there. Then on the ninth and tenth day - bam bam bam! Three rats fell victim to the old school trap and I was pleasantly surprised, wearing a big grin as I disposed of their carcasses. It's been 2 weeks now and we haven't heard any more noise and no more trap being sprung. Could it be we had vanquished the pesky invaders? We shall see. Well the reason why I'm writing this long winded review is at least to commend Travis for his professionalism. Particularly the fact that I felt he was more interested in helping with our issue than profiting from our need and desperation. I truly believe that if we had called any other pest control company, it would've cost us at least 5-10x+ what Travis charged. Soles Exterminating and Travis provided great service over profit which is what I felt I received from the transaction. If I had more pest issue, I'd call them out for sure. Thank you.