I have used their competitor in the past for a previous house. They were much more expensive, and they installed a inferior dehumidifier from Sears that did not last. Kevin, the owner, came out during the work and made sure his staff were doing quality work. He installed a commercial dehumidifier. We had to redo duct work for our hvac system. They came back in to redo the duct work area without any complaints and they never charged me for it! It wasn't his fault they came back; the duct work hadn't been installed correctly when the house was built. He is very responsive. His guys were very professional, cleaned up well, let us know when they were leaving and they worked hard while they were here. They were very pleasant and it was a nasty job! I would highly recommend them!