Our house was a foreclosure and while the bank had done some work, the floors were filthy. My first call was with questions and Becky answered the phone in less than two rings, very refreshing and surprising. She took the time to ask qualifying questions for my service and answer my questions about their process, etc. I called back later to schedule, it was equally as easy. The cleaning team measured and provided an more accurate quote, as I had ball-parked the square footage during scheduling. The team got to work and it took 3-4 hours to complete, sooner than expected. The tile and grout came out very clean and smooth to walk on. The bathrooms were missed on the original quote and service call, but this was really due to a miscommunication on my part. I scheduled a return visit and everything was completed. Very satisfied, will recommend to everyone who expresses need for the services that American Cleaning & Restoration have to offer.