Matching on Angi
Heating Oil Company
We called Standard Heating because our heat did not turn off when it reached the temperature on the thermostat. We had used them before and were very pleased with the company then. Today, the technician called and said he was running early and if I minded if he came earlier than was quoted when I made appointment. The technician tried to get the system to replicate the problem we had for the past two days. Unfortunately, everything was operating perfectly. He checked the boiler and the thermostat. He stated that it could be the thermostat or something in the furnace. He discussed that the cheapest and easiest thing to do would be to replace our very old thermostat. He quoted the price of the thermostat and mentioned the "call out" fee of $99. He also stated that if the thermostat was not the problem, they would come back and get the problem fixed and I would not have to pay the "call out" fee. He replaced the thermostat, asked if I wanted a wall plate to hide the wall area the old thermostat was--Isaid yes but when the plate did not cover the area--he took it off, peeled away the wall paper that was behind the old thermostat and cleaned up any mess made. He asked if we wanted to keep the old thermostat (pointing out it had mercury in it) and then took it to properly dispose of it. He then showed me how to use the new thermostat. He was very polite and professional. When I mentioned we had found the company on Angie's List, he mentioned that there might be a coupon to be used for today's service. I appreciate that!