We had a hail-damaged metal shed that insurance was paying for us to have removed and replaced. I had a hard time finding contractors to take it on because it's a small job, so I emailed Nicely Dunn. Scott spent a lot of time researching what would be involved in installing the new shed, so that he could provide a good estimate of time required for our insurance adjuster. We sent many (10+) emails back and forth and I had at least one phone call with Scott, and I know he talked with our insurance adjuster directly at least once. Because of some delays with information/approvals from insurance, the conversation spanned a couple of months. After some snags with insurance approval of quotes, I ended up finding a contractor who would consider our job. The other contractor's bid came in lower (because of economy of scale, I assume) and he was able to take care of some of the logistics directly, so we went with the other guy. I was impressed with how much time Scott spent researching and communicating with us on this issue, and will definitely consider him for around-the-house handyman work in the future.