St Paul Pool Remodeling
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Reviews in St Paul for Pool Remodeling
Peterson Pools & Spas
It started very well. The sales person (Scott) was very responsive and accommodating. We ended up choosing to work with a different landscaper than they usually work with since we were more comfortable with our own guy. The coordination between our landscaper went very well and there were no issues. As we got into the summer, they were clearly managing multiple jobs and they started slipping. It would take me to call Scott to find out when they were coming next to keep going. Communication was not very proactive on their part. The problem really started at the end, while I was overseas on a business trip. When I got back I realized they had poured the concrete around the pool about 2 inches too low, preventing the automatic pool cover to fully retract under the pavers around the pool decking. Although this unique feature was clearly discussed during the design and pricing phase, it was portrayed as news to him. Together with our landscape designer, we tried offering several ideas (some very simple) on how to somewhat correct this, but they did not seems that interested in finding a creative solution to fix it. After repeated attempts, several calls and emails, I am still waiting on empty promises, missed deadlines, and unreturned calls. After spending over $100,000 on my backyard project, I now have to live with an eye sore and most importantly a safety issue because my kids can get their feet stuck in between the pool cover bar and the pool decking. If you are looking for a standard pool, they are your guys. If you are looking for something more unique that requires a little creativity look elsewhere. If you do hire them, make sure to negotiate a significant amount to be paid after your own final inspection and complete satisfaction. They insisted in full payment after they deliver the materials. In hindsight that was my mistake. After final payment, I just couldn't get them to complete the work to my satisfaction
- Gonzalez A.
Peterson Pools & Spas
They respond right away. They were here within a few weeks, while the other companies were booked or didn't respond.
- Linda P.
Custom Pools Inc
I worked directly with Ginny, who is one of the owners, but all of her staff is great. The worker also re-piped the duct work and did a good job. They also do free water analysis for your pool, and I consider them very reputable. I would certainly recommend this company.
- Renee C.
Custom Pools Inc
THEY WERE RESPONSIVE, UP FRONT AND HONEST. THEY RUN THEIR BUSINESS WITH INTEGRITY AND HONESTY AND I TRUST WHAT THEY ARE DOING.
- Susan &.
PRESTIGE POOLS
Presitge Pools installed our pool over 8 years ago. Most recently we experience a loss in our family but still needed to work on maintaining our pool. Prestige Pools is a family centered company and went out of their way to be sure I had what I needed delivered to my home so it was available when we needed it. Our pool is located at a second home over 1 hour away. i feel I have a great team in the Prestige Pool staff as they are happy and willing to help me maintain my pool long distance
- Linda K.
Chuck Hecht
Chuck was excellent - highly recommend. He was punctual, professional, had innovative solutions to help fortify and stabilize a 19 year old deck around our swimming pool. Great job and will definitely hire again.
- Thomas R.
KALIFORNIA POOL & SPA
I hired Kalifornia Pool to remove an in-ground pool and re-landscape afterwards. The price was right, but nothing else went well. The project should have taken a week to 10 days but it ended up taking 40 days. They started the project in early spring before road restrictions were lifted or dirt and sod were available and when there was just one dry day in the weather forecast. It turned out to be one of the rainiest periods in history. My yard ended up turning into a huge mud pit that wasn?t graded properly for drainage which caused my basement to flood along with other property damage. It took weeks for the yard to dry out sufficiently for the project to be completed. They did try to fix all of the damage including drying out the basement, repairing a fence, rebuilding a retaining wall, and replacing perennial plants. But the end result isn?t good. The sod is lumpy throughout and there is a large area where standing water collects after it rains
- Lora L.
ALL-AMERICAN RECREATION
Hired 8/2003 to build an in-ground swimming pool. Our first season (spring 2004), we experience washouts of the cement-like pool bottom. We asked them to repair the holes when closing the pool in the fall. They said since ground water caused the issue (in their opinion) it wasn't covered by the one-season warranty. There's nothing in the contract stating warranty does not cover ground-water related issue. We've since had a cracked skimmer, more wash-outs of the bottom, and a liner torn in two spots, and they've repaired nothing at their expense, stating ground water caused the problems. They struck water when they built the pool, and expressed no concern. They at no time advised us before or during construction that ground water could cause problems, and willingly built the pool on our site, stating no concerns. We since found out they failed the city footing inspection, but finished the pool anyway, and never completed the final inspection. Overall, a very shabby operation
- Ted I.
LODAHL DEMOLITION INC
The owner of the company, Tom Lodahl, was in charge of everything and he had a couple of helpers. He was here on time and left everything clean and neat. He was very personable and professional. I recommend him to anyone.
- Neal G.
Sunday's Off Swimming Pools
I use Sunday's Off every other week. I have used them for years, and they are terrific. They are professional, and their pricing is fair. I plan to continue using them.
- Susan M.
MCFARLAND HOTWATER TECHNOLOGY CO
Marcia is the office manager who did an excellent job of communicating between me and Steve. She precisely told me when he could come look at the system, got a preliminary estimate to me after I sent photos of the project, and maintained contact as necessary. Steve was on time, did an excellent job with a complex project, and was very pleasant to deal with. His price was significantly less than a competitor. After finishing he carefully checked the system and all the connections to make sure everything was working correctly. I particularly appreciated Steve's careful attention to detail and the care he gave to the project
- Jan P.
Metro Gas Installers Inc
A tree company severed a plastic gas line (I did not know about it) going to our pool. They had no responsibility since it is a private utility. In checking with numerous plumbers it became clear that repair was not an option due to it being plastic (not code) and we were talking about rerunning about 165 feet of copper pipe as this ran completely around my house. I desperately googled and came upon Metro and called Mike as he specialized in pools. He returned my call immediately...came out the next morning...assesed the situation and suggested we go underneath the driveway which is more direct and only about 90 feet. He understood everything about the pool heater etc. and he came at the same time as my insurance company. We all agreed Mike was a very honest professional who understood the job, quoted a fair price and we gave him the go ahead to do the job. Mike and his crew came a few days later and within hours had everything done...then you do the test and the inspector came next day...all was good and they finished. They are neat and very prompt and polite. Mike deals with all the major pool companies in the twin cities and I highly recommend that you call him with any gas work especially in dealing with swimming pool heaters
- Kathleen D.
Liners Liners Liners
They were great to work with. Always prompt on answering calls, very quick to be able to provide a quote and when other questions came up (crack in my stairs) they were able to help provide some advice on how to deal with it. I would use them again when my liner needs to be replaced again.
- Kevin C.
SURFACE SPECIALISTS METRO
Arrived promptly, on time, very courteous, explained in detail prior to arrival so that when they came what would take place regarding repairs, etc. Set up phone calls, professional and informative for a home owner.
- Michael H.
Sunday's Off Swimming Pools
Came out to talk with us and was supposed to get back to us with a cost of what we were looking for. Never heard from him again.
- Kristine E.
Pool Remodeling in St Paul
Plymouth, MN
Recent Review:
The weather was perfect and Performance pool came out as scheduled to remove the old pool liner and replace with a new seamless liner. They encountered some ground water but continued with the uninstall and installation. Began filling the pool and everything was looking great. After filling the pool to the spot they had indicated, we noticed a air/water bubble on the bottom of the pool. I called and they said they would take a look. We had gone out of town for the weekend and when we got back on Sunday, they had removed their equipment but there was now a huge air/water bubble on the bottom of the pool. I called and they told me to push it to the side. I did that and the bubble went away, but now we had wrinkles on the bottom. I called again, and they said they would come out and take a look. A couple of days later they came out and put sand bags on the bottom and refill to the a specific line. They charged me $200 in addition to the original $3600. They came out again, and removed the sand bags and began to fill the pool again. The wrinkles are still present on the bottom of the pool I filled pool to the top and discussed with them what their plans are for removing the wrinkles in the spring. A week went by and I noticed that the pool water level was going down. I emailed and called to let them know. They said for me to mark the level and get back to them in a day. I did that it had dropped 1.5 inches over a 36 hour period. They have not gotten back to me yet. It's been 6 weeks. The pool water level continues to drop and now is frozen. My guess is myautomatic pool cover will be destroyed by spring due to the pool leaking water. I'm not sure why they have not got back to me, I have not attempted to contact them either. I hope I can have a better rating in the spring after the fix our problems
Minneapolis, MN
Recent Review:
There were professional and very responsive. Any issues that came up, they were very responsive. They handled everything very well. I recommend them highly. They are very accomodating. They will be our pool company from here out.
Isanti, MN
Recent Review:
Responded to my call right away and came out and replaced the unit within 2 days. This is the second time I have used this service and am very pleased with responsiveness and work done. Professional and helpful in helping us get back on track with the pool cleaning. Was fast and thorough as well.
Saint Louis Park, MN
Recent Review:
They are the best! Very responsive, quick to come out, good at what they do, reasonable prices. Every time has been a positive experience.
Elk River, MN
Recent Review:
Always very professional and punctual. The pool and spa were opened on time. I also use them to close the pool and spa in the fall. They also cleaned and balanced the chemicals. I use them for all my pool and spa services. I couldn't have a better service. Also, very nice people.
Minneapolis, MN
Recent Review:
I was overall very happy with their work. Only thing I did not like was their timeliness.
Burnsville, MN
Business Description:
We are a BioGuard Platinum Dealer ready to help you with all your pool and spa needs. Bring in a water sample for a water analysis to ensure your pool or spa is at its best.
Minneapolis, MN
Recent Review:
You can count on the staff here to give you their time and help in solving your pool chemical balancing issues. We appreciate their help and are loyal customers.
River Falls, WI
Recent Review:
Dale from Aquatic Rock Formations got back to me right away. Despite it being a busy time of year (end of May/early June), he had Joaquin stop out the next week. Dale said that Joaquin was great at sleuthing out leaks. He came out on a Tuesday morning and found and repaired a couple of leaks in the pond and in the waterfall, where the liner had been pushed down. He fixed those on the spot. He also found the main leak where the liner attaches to the skimmer (the well that holds the pump). The head of more than one of the screws were simply gone. We elected to go with a new skimmer. I also asked Joaquin if he could replace the cobbled piping and check-valve. Joaquin came back on Friday and ended up having to get a larger skimmer so it could work with my pump. This required him to dig out the old skimmer and enlarge the hole for the larger unit. It was a full day's work, but by 5:00 PM everything was finished. The pond and waterfall has been running for days and I haven't seen the water level go down at all. I am very happy with the service we received from Joaquin and Dale at Aquatic Rock Formations
Excelsior, MN
Recent Review:
The guys I dealt with were friendly and professional and came back when they said they would. They were the 3rd pool company involved, and are my new pool people. A pool is too expensive and the season is too short to mess around with a company that doesn't really know what they are doing. Randall saved the pool season, and saved me from continuing to dump hundreds of dollars into a pool that had a bad filter
Osseo, MN
Recent Review:
10 years ago I had a new pool installed by Kalifornia Pools. 10 years later, I can say I have an awesome pool. No major issues. The owner Nick is always available by phone or email to answer questions. And will always send out a tech for service or emergency. I purchased a great produce. I highly recommend this pool company
Stillwater, MN
Recent Review:
Fast and efficient good communication about work being done
Minneapolis, MN
Recent Review:
My only comment is that I was quoted $200 and I was charged $450.
Woodbury, MN
Recent Review:
Performance Pool and Spa serviced our swimming pool and spa for the whole swimming season. |We enjoyed working with them and their work was usually professionally done. They were efficient, but a couple of times were too fast and missed checking things that should have been done. The service department was very responsive when reminded about the items that were missed
Saint Paul, MN
Recent Review:
Presitge Pools installed our pool over 8 years ago. Most recently we experience a loss in our family but still needed to work on maintaining our pool. Prestige Pools is a family centered company and went out of their way to be sure I had what I needed delivered to my home so it was available when we needed it. Our pool is located at a second home over 1 hour away. i feel I have a great team in the Prestige Pool staff as they are happy and willing to help me maintain my pool long distance
Minnetonka, MN
Recent Review:
They respond right away. They were here within a few weeks, while the other companies were booked or didn't respond.
White Bear Lake, MN
Recent Review:
ALSO DO REPAIR WORK FROM TIME TO TIME AND I BUY POOL AND YARD EQUIPMENT FROM THEM, AS WELL AS SAUNA SUPPLIES.
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Frequently Asked Questions & Answers about Pool Remodeling
What services are related to Pool Remodeling?
Pool Service Companies
Garage Builders
Handyman Services
Fence Companies
Water Softener Companies
What do customers in Saint Paul say about Pool Remodeling?
10 years ago I had a new pool installed by Kalifornia Pools. 10 years later, I can say I have an awesome pool. No major issues. The owner Nick is always available by phone or email to answer questions. And will always send out a tech for service or emergency. I purchased a great produce. I highly recommend this pool company.